A System & Network Administrator  5+ years work experience in the IT Domain. Talented team player and leader with extensive expertise and experience in the process execution and support, system & security, organization domain.

Ø       Strong functional knowledge.

Ø       Strong analytical and planning skills combined with ability to coordinate the efforts of many to meet organizational goals.

Ø       Self motivated, productive and efficient work habits without supervision.

 Ø      Cleared CCNA Training completed  2007.

Ø      5 years of Experience in IT & ITES Industry.

Ø      Practical, hands-on experience spans from controls assessment, Network designing of control framework.

Ø      Knowledge of Hardware & Networking .

Ø      Expert knowledge Hardware & Networking .

Ø      Wide experience in, department heads of Technical  segments.

Ø      Good understanding of IT  processes & Information Systems.

Ø      A proven team leader with excellent interpersonal skills and motivated to accomplish goals.

·   Certification- CCNA Preparing for MCSC

·   Framework- Networking  Administration Control

·    Programming languages- VB, FoxPro 2.6

·   Firewalls – Smoothwall

·   Security Processes- Access control,  Data definitions & Backup, Network Security, Hardware

Manisha Infocom Services Pvt. Ltd is an ITES company based in Software Technology parks of India, Aurangabad. It has a team of 90 people with focus on Non Voice & Voice based IT enabled services. Responsibilities include

q       Designing the Network .

q       Interact with IT support team, networking team & hardware teams & work on maintaining the 24x7 operations considering network, Hardware & internet connections.

q       Work closely with the operations team, IT support team, networking team & hardware team to maintain the data security norms, access control, data definitions & data backup’s.

q       Work closely with the operations team, IT support team, networking team & hardware team in setting up the Business continuity & disaster recovery procedures

q       Work closely with the software team in system design of internal & external softwares.

q       Set up a Hot site for the operation center.

What I learned:  good insight of ITES industry. Experience of setting up process & execution. Experience of setting up 24x7 operations. Learned the various integrities of data security such as access control, data backup formats, internet security, planning for Business continuity & Disaster recovery. Got first hand experience of ramping up infrastructure as per the demand of the client, actions to be taken in case of problems in operations & maintaining very small TAT’s. Learned a lot while interacting with the clients, understand client’s business model, & working on solutions & value addition to the clients.

Highlights:

ü        24x7 operations for non-voice processes with a team of 68 people working in 3 shifts.

ü        Setting up call center for Skoda Auto India Help Line.

ü        Setting up Information security as per the SLA of our overseas client for Non-voice data processing project.

ü        Ramped up from 25 systems to 50 systems in a short notice.

ü        Prepare Business continuity & disaster recovery plan.

ü        Setting up warm site.

ü        Setting up & maintaining Information security norms.

q       Joined as Network Administrator  & worked on customized Large of pc network  solutions.

q       Promoted as a project manager for the prestigious SETU project, a project initiated by Govt. Of Maharashtra for connecting all their collector offices & Tehsil offices & IT enabling all the certificate issuing processes. This involved setting up infrastructure at all the tehsils & collector offices in Jalna, digitizing all the land records ( approximate 8 lac records)

q       Worked closely with the government department for setting up the entire SETU Project.

q       Worked closely with the Hardware vendors, networking team & IT support team in setting up the infrastructure.

q       Worked closely with NIC in setting up the data digitization process of land records.

q       Worked closely with a team of 60 people in executing the land record digitization project.

q       Worked closely with NIC, Jalna, in connecting the Tehsils & Collector office.

q       Set up & executed the IT Returns processing project for Income Tax department, Aurangabad Circle.

What I learned: A good experience in Network & System Administrator. Experience of setting up & installation of software projects at the client end. Experience of interacting with the client, understanding client requirements & preparing system design accordingly. Experience of liasoning with the Govt. Departments, setting up infrastructure & execution of large scale & long term Projects.

Highlights:

ü        Connectivity DB2

ü        Setting up SETU project.

ü        Setting up IT returns processing project.

Academics : Me

*  Macnical Technology              Diploma B.A.M.U., Aurangabad 

Accreditations

ü         CCCA                                                    1999

ü         CCSP                                                    2001

ü         Hardware & Networking                    2000

ü         DTP                                                      2001

ü         Tally 5.4                                               2000

ü        CCNA                                                     2007

·             Date of Birth  :    25^rd June  1978

·             Marital Status:   Married.